Beauty Supply USA Reviews
(Rated by 15 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.7
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.8
- Shipping & Delivery4.6
- Good Value4.4
- Customer Service4.5
- Return Policy4.3
Recent Customer Reviews (15)
Marcy Range
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Aristide Barese
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Bibiana Boni
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Henry Reeves
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Mitchell Garcia
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Marcus Machado
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Malagigi Rocher
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Sandra Robertson
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Dieter Faerber
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Dorothy Ingalls
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Beauty Supply USA Pricing
8A Grade Virgin Hair Bundles
$19.99 - $48.99
10A Grade Virgin Hair
$39.99 - $59.99
Lace Front Wigs and Closures
$79.99 - $119.99
Full Lace Wigs
$109.99 - $289.99
Beauty Supply USA Pros & Cons
Pros
1
Wide Payment Options: Accepts VISA, MASTERCARD, PayPal, and WIRE TRANSFER.
2
Variety of Shipping Methods: Offers UPS Ground, UPS 3Day, UPS 2Day, UPS Next Day Residential, and USPS Priority Mail.
3
Membership Benefits: Provides ground shipping discounts based on membership levels (Silver, Gold, Platinum).
4
Price Matching: Offers price matching with online competitors, subject to verification.
5
Satisfaction Guarantee: Allows returns within 5 calendar days for US Continental customers and 10 calendar days for international and military installation customers.
CONS
1
Processing Time: Orders require 24-72 hours processing time before shipping, and no same-day shipping is guaranteed.
2
Restocking Fee: A restocking fee up to 30% may apply to all returns for refund or store credit.
3
Physical Damage Policy: Physical damage to products voids the return policy.
4
Lost Package Policy: Lost packages may take 1 to 10 business days to trace before issuing a refund or reprocessing.
5
Limited Return Period: Returns must be made within the specified time frame; otherwise, they will be rejected.
Beauty Supply USA Features and Benefits
Features
Membership Levels
Provides ground shipping discounts: Silver (40%), Gold (50%), Platinum (70%) for orders in contiguous United States.
Shipping Methods
Offers UPS Ground (5-7 business days), UPS 3Day, UPS 2Day, UPS Next Day Residential (1 business day), and USPS Priority Mail.
Payment Methods
Accepts VISA, MASTERCARD, PayPal (including American Express and Discover), and Wire Transfer.
Price Matching
Matches prices with online competitors after verification by customer care representative.
Return Policy
Allows returns within 5 calendar days (US Continental) or 10 calendar days (international/military) for refund or store credit.
Satisfaction Guarantee
Provides return period of 5 calendar days (US Continental) or 10 calendar days (international/military), excluding clearance and BOGO items.
Product Return Procedure
Requires RMA number obtained within return period, valid for 15 days to initiate returns.
Security and Privacy
Uses 128-bit encryption for secure transactions and does not sell or release customer information.
Order Status Tracking
Sends tracking information via email upon shipment and allows status checks via Beauty Master account.
Competitive Pricing
Offers 8A and 10A grade virgin hair bundles, lace frontals, closures, and full lace wigs at sale prices starting from $19.99.